Card Issues
Progress Bank provides convenient, 24/7 access to manage your credit or ATM/CheckCard accounts online.
Manage Your Card
For managing your credit card or rewards online, you can log in to the self-service sites.
You may also call 1.800.854.7642 for customer service.
Report Lost or Stolen Card
To report a lost or stolen Debit Card or possible fraud, call 1.800.500.1044 immediately.
Travel Plans
Planning on traveling? For security purposes, let us know
about your travel plans. Learn more about using your Debit or Credit
MasterCard® by contacting your local branch, or email us at service@myprogressbank.com.
Disputing Transactions
To dispute a transaction, please contact your local branch or email us at service@myprogressbank.com.
Gift Card Service
For gift card customer service or account balance, you can log in online or call 1.800.554.2707.
For reloadable card customer service or account balance, you can log in online or call 1.800.416.6373.