Security Notices

Heartbleed OpenSSL Exploit Information

A new vulnerability has been reported widely in the news and through other security sources.  This vulnerability is called ‘Heartbleed’ and affects OpenSSL encryption on websites.  Although this is a serious vulnerability, Progress Bank and Trust does not utilize OpenSSL for any of its online transactions and is not vulnerable to this exploit. Progress Bank takes security seriously and if there is any change affecting the security of this site or your online banking we will notify you immediately.  If you have any questions, please contact your Progress Bank and Trust representative.  Thank you!

MasterCard® and Visa® Phishing Attempt

There has been an increase in phishing attempts from an automated service attempting to gain access to MasterCard® and Visa® accounts. These calls will not show a caller ID and will have an automated voice stating that your MasterCard® or Visa® account is locked. At some point it will prompt you to enter your credit card number. Please DO NOT give out any card information or other private information over the phone. If you feel your card is compromised please report this immediately.

Important information concerning your Progress Bank Debit or Credit Card

On December 19, 2013, Target® issued a statement notifying customers of unauthorized access to Target® payment card data. This breach took place between the dates of November 27 and December 15 and potentially affected up to 40 million debit and credit cards used at Target® stores during this time period. If you believe you have used your card within this time frame you may consider changing your pin number. To change your PIN, please call 256-319-1220.

Due to this breach, Target® is offering one year of free credit monitoring for individuals who shopped at its U.S. stores. To learn more about this offer please click here.

With this breach of information there has been an increase in targeted fraudulent schemes requesting cardholder account information. Please keep your card and personal information confidential. Below are a few awareness and fraud prevention tips:

  • Immediately report a lost/stolen card
  • Immediately report any unauthorized card use
  • Do not provide any card or personal information to anyone
  • Keep your PIN confidential
  • Record all transactions in your check registry
  • Be cautious with online purchases

 

Immediately upon learning of this event, Progress Bank worked with MasterCard® to identify and contact our affected customers. At this time, Progress Bank has contacted all customers that we have been notified may have been affected.  If you have not already been contacted by a Progress Bank customer service representative, we have not received any information indicating that your credit or debit card may have been compromised.  If we do receive information regarding any additional affected customers, we will contact you immediately.

If you have any questions, please contact Progress Bank at (256) 319-1220.

For more information regarding this security event, please click here.