Contact Us

At Progress Bank, staying connected to our customers is a top priority. We want to be available for you in as many ways as possible. Please don’t hesitate to call, email or come visit us in person at any branch.

Online Banking

Email any issues to
Please contact one of our branches if you need further assistance.

Manage your Debit Card

To report a lost or stolen Debit Card or possible fraud, call 1.800.500.1044 immediately.

Manage your Credit Card

To check your balance, make a payment, or to apply for a Progress Bank credit card, visit You may also call 1.800.854.7642 for customer service.

Support During Business Hours

During regular business hours (Monday - Friday, 8:30 AM - 5:00 PM CST), please call your local branch for support.

Huntsville Office: 256.319.3600
Jones Valley Office: 256.319.1200
Decatur Office: 256.280.9150
Florence Office: 256.712.3220
Madison Office: 256.319.4920
Birmingham Office: 205.779.7020


You are leaving Progress Bank's website

The website you have selected is an external one located on another server. Progress Bank has no responsibility for any external website. We neither endorse the information, content, presentation, or accuracy nor make any warranty, express or implied, regarding any external site.


Unsecure Email Disclosure

Your privacy is very important to us. We would like to advise you that Internet email is not secure. Please do not submit any information that you consider confidential. We recommend you do not include your social security or account number or other specific identifying information.