Office Addresses

Huntsville Main Office (Madison County)

201 Williams Avenue
Huntsville, AL 35801- 4250
256.319.3600
Office Hours 8:30am - 5:00pm (M-F)    24-Hour ATMs

Post Office Box 18987
Huntsville, AL 35804

Decatur Main Office (Morgan County)

255 Grant Street S.E.
Decatur, AL 35601-2538
256.280.9150
Office Hours 8:30am - 5:00pm (M-F)    24-Hour ATMs  

PO Box 1905
Decatur, AL 35602

Online banking

E-mail any issues at service@myprogressbank.com

Please contact one of our branches listed above if you need further assistance.

Telephone Banking

888-513-2288

Manage Your credit card

Use this convenient link to check your balance, make a payment or to apply for a Progress Bank credit card.   You may also call  1-800-854-7642 or access www.24-7cardaccess.com for customer service. 

To report a lost or stolen Credit Card, call 1-800-556-5678 immediately.

Manage Your Debit Card

To report a lost or stolen Debit Card or possible fraud, call immediately 1-800-500-1044.

Email with any questions. We look forward to hearing from you!