Security Notices

Home Depot Breach

A breach at Home Depot affecting Home Depot customer’s credit and debit card information has been verified. Progress Bank has received no information that any fraudulent activity has been detected for our cardholders. We are monitoring the situation closely and will notify any customers that may be affected. Progress Bank encourages all customers to monitor their Progress Bank accounts and to notify us of any suspicious activity. Home Depot is offering free credit monitoring services for those that have shopped there since April, 2014. For more information on how to sign up for this free service, please visit https://homedepot.allclearid.com/. We continue to work to ensure your accounts are safe and will update this notice as new information is made available.

In addition to the service being offered by Home Depot, Progress Bank offers a Rewards Checking account to customers. For a nominal fee this service provides $5,000.00 of Identity Theft Insurance and Equifax 3-in-1 Credit File Monitoring. This is a good way to maintain extra assurances against identity theft. For more information, please click here to contact your Progress Bank representative, today!

*Some of the benefits included in the Rewards Checking account must be requested by you or may require authentication in order to be activated.

Thank you!

 

CyberVor Credential Compromise

In recent news it has been reported that a cyber security breach has occurred, being called ‘CyberVor’.  This breach is a compromise of approximately 1.2 Billion Usernames and Passwords as well and 500 Million email addresses.  Progress Bank currently has no information indicating that bank systems or customers are affected by this breach, but we continue to monitor this situation very closely.  Be assured that Progress Bank considers cyber security a top priority and have implemented extra security measures around the login and authentication of online banking applications.  

We do recommend that you utilize good password practices such as:

1. Do not re-use passwords on multiple sites.

2. Change passwords on a routine basis.

3. Use strong passwords.

Progress Bank will provide updates to this notice if the situation changes and new information is made available affecting our customers or the bank as a whole.

Thank you!


Heartbleed OpenSSL Exploit Information

A new vulnerability has been reported widely in the news and through other security sources.  This vulnerability is called ‘Heartbleed’ and affects OpenSSL encryption on websites.  Although this is a serious vulnerability, Progress Bank and Trust does not utilize OpenSSL for any of its online transactions and is not vulnerable to this exploit. Progress Bank takes security seriously and if there is any change affecting the security of this site or your online banking we will notify you immediately.  If you have any questions, please contact your Progress Bank and Trust representative.  Thank you!

MasterCard® and Visa® Phishing Attempt

There has been an increase in phishing attempts from an automated service attempting to gain access to MasterCard® and Visa® accounts. These calls will not show a caller ID and will have an automated voice stating that your MasterCard® or Visa® account is locked. At some point it will prompt you to enter your credit card number. Please DO NOT give out any card information or other private information over the phone. If you feel your card is compromised please report this immediately.

Important information concerning your Progress Bank Debit or Credit Card

On December 19, 2013, Target® issued a statement notifying customers of unauthorized access to Target® payment card data. This breach took place between the dates of November 27 and December 15 and potentially affected up to 40 million debit and credit cards used at Target® stores during this time period. If you believe you have used your card within this time frame you may consider changing your pin number. To change your PIN, please call 256-319-1220.

Due to this breach, Target® is offering one year of free credit monitoring for individuals who shopped at its U.S. stores. To learn more about this offer please click here.

With this breach of information there has been an increase in targeted fraudulent schemes requesting cardholder account information. Please keep your card and personal information confidential. Below are a few awareness and fraud prevention tips:

  • Immediately report a lost/stolen card
  • Immediately report any unauthorized card use
  • Do not provide any card or personal information to anyone
  • Keep your PIN confidential
  • Record all transactions in your check registry
  • Be cautious with online purchases

 

Immediately upon learning of this event, Progress Bank worked with MasterCard® to identify and contact our affected customers. At this time, Progress Bank has contacted all customers that we have been notified may have been affected.  If you have not already been contacted by a Progress Bank customer service representative, we have not received any information indicating that your credit or debit card may have been compromised.  If we do receive information regarding any additional affected customers, we will contact you immediately.

If you have any questions, please contact Progress Bank at (256) 319-1220.

For more information regarding this security event, please click here.