At Progress Bank your security is of the utmost importance to us. We strive to ensure a safe banking environment, but also understand that it requires our customers to have a safe computing environment in their homes or business. Below we have provided some links to articles with simple, effective methods for helping ensure you are following good, safe computing habits. Please take a little time to read through these articles and apply the recommended steps to make your computer safer.
Security Information
This site looks to be informative to Internet safety and help secure home, work, and school systems and how to protect networking information.
This is a federal government based website to help keep individuals be safe, secure, and responsible online.
US-Cert seeks to improve cyber security, to share various online information, and manage cyber risks.
This is an informative PDF document on ‘Ten Ways to Improve the Security of a New Computer’.
This Microsoft website is a center of safety and security information and tools to help protect computers online.
Bill Pay FAQ’s
Funding Account
- On the Bill Pay main page the primary funding account will be the default funding account set for the Bill Pay profile. To change this account, click the account next to the ‘Pay From’ wording at the top of the ‘Pay To’ list and select the desired account for the payment. Only payments that you setup to pay automatically will save the funding account information. Bills you pay manually each month will require you to select the appropriate funding account if it is different than your primary account.
- Bill Pay funding accounts cannot be savings account. Only transactional accounts are valid funding account for Bill Pay.
Bill Pay – Primary Name, Payees, History
- Bill Pay uses the payments nickname as the primary display name.
- If you have more than 35 payees there are multiple pages that the payments will be listed on. To see all of these payments, click on ‘All Payees’ to display all payees on one page.
- After the Bill Pay conversion anniversary date of 1/12/12; bill pay history will keep a 12 month rolling history.
Progress Bank and Trust New Memo Post Procedure
To assist our customers in managing their account balances, Progress Bank and Trust has enacted a new transaction memo post procedure. Checks and other Debits will post overnight and other items received at the Federal Reserve will post by 9:00 a.m. The incoming clearing items will be reflected in your available balance and will affect the available balances on ATM’s, Online Banking and On Call (Telephone) Banking.
Why is the current balance and available balance both displayed?
Your current balance is your balance as of the close of business the previous business day. Your
available balance is the amount that is actually available to use/withdraw in your account. This
total reflects any transactions for that day, such as cash deposits, ATM withdrawals, outstanding
transactions on your debit card and your incoming clearing items. Whenever you use your debit
card, your available balance is immediately reduced by the amount of your purchase. During our
nightly processing, the individual transactions are officially posted to the account.
What is the difference between the Current Balance and the Available Balance?
The Current Balance is the total amount in your account at the end of the last business day. The Available Balance is the amount of your current balance that is accessible to you at this time. The available balance is comprised of your current balance less any branch, Point of Sale, or ATM withdrawals; incoming clearing items; funds transferred; or any funds placed on hold during the current business day.
Overdraft Protection by Linked Account
If you have an overdraft protection either by line of credit or another demand deposit account, this balance protection is not included in your current or available balance. Your available balance plus the amount available to you by your elected protection account is available for access through other means such as ATM, transfer between accounts or online bill payment.